Shipping policy

Shipping Policy

Thank you for shopping with MMHE Fragrances! We’re committed to delivering your favorite scents quickly and safely. Below is everything you need to know about our shipping process:


1. Shipping Locations

We currently ship across the United States only.

Stay tuned — international shipping is coming soon!


2. Order Processing Time

  • All orders are processed within 1-2 business days (excluding weekends and holidays).

  • You’ll receive a confirmation email with tracking details once your order has been shipped.

Please ensure all shipping details are accurate to avoid delays.


3. Shipping Methods & Delivery Times

We offer several shipping options at checkout, including:

Shipping Method Estimated Delivery Time Cost
Standard Shipping 3-5 business days Calculated at checkout
Expedited Shipping 2-3 business days Calculated at checkout
Priority Shipping 1-2 business days Calculated at checkout

Note: Delivery times may vary based on your location and external carrier delays.


4. Shipping Confirmation & Tracking

  • Once your order is shipped, you’ll receive a tracking number via email.

  • You can track your order through our website or directly with the carrier.


5. Shipping Fees

  • Shipping fees are non-refundable once an order has been shipped.

  • Free shipping may be offered during special promotions — keep an eye on our homepage and socials!


6. Delivery Issues & Lost Packages

If your order is delayed, lost, or arrives damaged:

  • Contact us at shop.moosahassan@gmail.com within 7 days of the expected delivery date.

  • We’ll work with the carrier to resolve the issue or offer a replacement if necessary.

MMHE Fragrances is not responsible for packages lost due to incorrect shipping addresses entered at checkout.


7. Undeliverable or Returned Packages

  • If a package is returned due to an incorrect address or if it’s unclaimed, we’ll contact you to arrange reshipment.

  • Additional shipping charges may apply for resending.


8. Questions?

We’re here to help!
📩 Email us at: shop.moosahassan@gmail.com